Returns & Refunds Policy

Eligibility for Returns

We accept returns only if the item meets all of the following conditions:

  • The return request is submitted within 7 days of delivery

  • The item is unused, unworn, and in its original condition

  • Original packaging and proof of purchase are provided

Items that do not meet these conditions are not eligible for return.

Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Used, damaged, or altered items

  • Items returned without original packaging

  • Clearance, final sale, or promotional items

  • Digital products or services (if applicable)

Return Process

To request a return, please contact us at:
[email protected]

Include:

  • Order number

  • Reason for return

  • Photos of the item (if requested)

Returns sent without prior approval will not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • We are not responsible for lost or damaged return shipments

Refunds

Once the returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method (PayPal or Stripe)

  • Processing time may vary depending on your payment provider

Partial Refunds

Partial refunds may be issued if:

  • The item shows signs of use

  • Packaging is missing or damaged

  • The return does not fully meet eligibility requirements

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
Provide photos and order details so we can resolve the issue promptly.

Cancellations

Orders may only be canceled before shipment.
Once an order has been shipped, it cannot be canceled and must follow the return process.

Contact

For any return or refund questions, please contact:
[email protected]